Privacy Policy
Privacy Policy
Effective Date: June 16, 2025
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from instgress.shop (“we,” “our,” or “us”). By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
- Contact Information: such as name, email address, phone number, and shipping/billing address.
- Account Information: if you create an account, we collect login credentials and related account details.
- Payment Information: including credit/debit card details, billing address, and other payment data (processed securely through third-party payment processors).
- Order History: information about your purchases, returns, and interactions with our website.
- Device & Usage Information: including IP address, browser type, operating system, device type, and browsing behavior through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including confirmations and delivery
- Respond to customer inquiries and provide support
- Communicate about promotions, updates, and service notifications
- Improve our website’s functionality and user experience
- Prevent fraudulent transactions and maintain website security
- Comply with legal obligations
3. Sharing of Personal Information
We do not sell your personal information. However, we may share it with third parties under the following circumstances:
- Service Providers: such as payment processors, shipping carriers, email marketing platforms, and IT service providers
- Legal Compliance: when required to comply with applicable laws or in response to legal requests
- Business Transfers: in the event of a merger, acquisition, or sale of our assets, your information may be transferred
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Recognize your device and provide a personalized experience
- Track website usage for analytics and performance purposes
- Enable basic e-commerce functionality such as shopping cart and checkout
You can control cookie preferences through your browser settings.
5. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy, including for legal, accounting, or reporting obligations.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for data processing
- Object to certain types of processing
- Request data portability
To exercise your rights, please contact us at: wzhwz111@outlook.com
7. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no transmission method is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes implies your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: wzhwz111@outlook.com